Shipping & Returns

For shipping info and questions please contact Office@littleowlsknitshop.com or call customer service at 1-888-926-7387.

  • Shipping will be a flat rate of $5 via UPS.
  • Free shipping on orders of $75 or more.

Return policy, in-store and mail-order:
We are happy to accept any returns due to manufacturer’s defects. Bring or mail back the unused items you would like to return in the product’s original packaging and labels. The address is 2209 Paxton Church Road, Harrisburg PA 17110. Please include a note, call or send us an email at Returns@littleowlsknitshop.com describing your reason for returning the items. Return products unused and in the original packaging. We can exchange the item, credit your card or provide an in-store credit. We will not, however, be able to refund your shipping costs unless we have made an error on your order which prompted the return. Click here to see our contact information.

If ordering more than 5 packages please call 1-888-926-7387 for current shipping rates.

Your complete satisfaction is very important to us. Your order is carefully processed, picked and packed. Should you receive an order with an error, please note that we will make it right.

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